Attendees

• What is the trading card photo experience?
  Our team takes a staged photo of you at the event and instantly prints it into a personalized, collectible trading card right on site, which you receive in a protective holder.

• How long does it take to get my trading card?
  Typically, your card is ready within 90 seconds after your photo is taken.

• Can I request a retake if I’m not happy with my photo?
  Yes, if you’re unsatisfied, our staff may offer one complimentary redo at their discretion.

• Is there an age limit for participation?
  No—our experience is open to fans and guests of all ages!

• Do I get a digital copy of my photo?
  Digital copies may be available through the event organizer; please check with event staff for details.

• Will my photo be used for other purposes?
  We may use event photos for future marketing unless you request otherwise; speak to our staff if you wish to opt out.

For Event Organizers

• What setup and space requirements are there?
  We require a designated area for our booth, backdrop, and equipment, as well as access to power.

• How is payment handled?
  We accept all major credit cards and cash, typically with payment due onsite or as specified in our agreement.

• Is attendee data or personal info collected?
  No personal information is collected—only event photos are processed and stored securely for the organizer’s access.

• Can sponsors add their branding to the cards?
  Yes—cards can include sponsor logos, event graphics, and custom overlays for high-impact branding opportunities.

• Are photos stored after the event?
  Event photos are stored temporarily on a secure server for organizer access and are deleted once the event concludes.

• How do you handle lost or damaged cards?
  Please notify our staff during the event and we’ll do our best to replace lost or damaged cards on the spot.